by Malcolm Gladwell
A treatise on how split-second first impressions, or snap decisions 
based on unconscious judgments, are often actually more accurate than 
decisions based on a superabundance of data. Using entertaining 
anecdotes from the world of ER triage, psychological experiments, pop 
music, business, and modern headlines, Gladwell crafts a truly 
convincing argument.
Every page has something interesting to say 
about human behavior and how easily people fall into self-deception (the
 false first impression, which he calls the “Warren Harding error,” or 
how looks can sway our decisions; as well as convincing ourselves that 
we’ve thought something out when actually we can’t reasonably explain 
how we came to a correct decision because it was unconscious). This is 
one of those rare things, a truly fascinating book on social psychology.
 
         
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